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Customer Support & Invoicing

L4

aerotekHanover, VA3 days ago

Occupations

Bookkeeping, Accounting, and Auditing ClerksBilling and Posting ClerksBusiness Operations Specialists, All Other

Industries

Office Administrative ServicesTelemarketing Bureaus and Other Contact CentersAll Other Business Support Services
Overview: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to externalcustomers as well as corporate and field office employees. The BOA is proficient in the management and collection ofcustomer accounts receivable. Qualities include: Building customer relationships, conflict resolution, professionalism, detailoriented, proficient follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in anopen environment, and the ability to adapt to changes in the workplace.
Essential Functions:
  • Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
  • Making routine welcome and maintenance calls to clients
  • Manage total accounts receivable with an Aging in excess of $3.5 MSupport liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
  • Responsible for gathering the necessary data to assist Management with account specific decisions
  • Auditing account specific reports to ensure accurate billing and client specific information
  • Skills & Ability
  • Proficient in Microsoft Office (Excel and Word an must)
  • Strong organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Ability to work independently and as an team player
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

MidL4

Location

Hanover, VA

Occupation

Bookkeeping, Accounting, and Auditing Clerks

Industry

Office Administrative Services

Posted

3 days ago

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