Medical Front Office
allergy asthma associates of southern californiaLaguna Niguel, CA
Medical Front Office
L4
allergy asthma associates of southern californiaLaguna Niguel, CA2 days ago
Occupations
Medical Secretaries and Administrative AssistantsReceptionists and Information ClerksAllergists and ImmunologistsIndustries
Offices of Physicians (except Mental Health Specialists)All Other Outpatient Care CentersOffices of Physicians, Mental Health SpecialistsJob description:
We are seeking a skilled and patient-focused Medical Front Office to join our busy Allergy & Immunology practice. The ideal candidate will bring strong front desk experience, excellent communication skills, and the ability to thrive in a fast-paced, team-oriented environment while providing concierge-level service to our patients.
Key Responsibilities:
- Answer high-volume phone lines in a courteous, professional, and compassionate manner
- Accurately take and relay messages to physicians and clinical staff
- Schedule patient appointments, including new consultations, follow-ups, and allergy testing visits
- Collect and update patient demographic and insurance information
- Verify insurance eligibility, benefits, and referrals, including Medicare, HMO, and PPO plans
- Collect co-pays, deductibles, and outstanding balances at check-in/check-out
- Greet patients warmly and provide a concierge-style customer service experience
- Maintain efficient patient flow and organization of the front office
- Fax, scan, and manage medical records, referrals, and test results
- Ensure strict compliance with HIPAA and patient confidentiality standards
- Coordinate with clinical staff to support smooth daily operations
Qualifications:
- Minimum of 2+ years of front office experience in a medical practice (Allergy & Immunology experience a plus)
- Experience with EMR systems preferred
- Strong understanding of insurance verification and referral processes
- Excellent multitasking, organizational, and time management skills
- Strong interpersonal and communication skills
- Ability to work effectively as part of a collaborative team
Preferred Skills:
- Familiarity with allergy testing scheduling and biologic therapy coordination
- Knowledge of medical terminology related to allergy and immunology
- Ability to manage a high-volume patient environment with professionalism and efficiency
Work Environment:
Fast-paced specialty practice with a strong emphasis on patient care and teamwork Supportive, collaborative team culture
Job Type: Full-time
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person
Apply now
Level
MidL4
Location
Laguna Niguel, CA
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians (except Mental Health Specialists)
Posted
2 days ago
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