Center Administrator

Job Description: We are seeking a detail-oriented and proactive Center Administrator to assist with day-to-day operational execution across the organization. This role supports multiple departments including Operations, Events, Sales Support, and Center Logistics, while also providing on-site operational support for the Fairfax, VA Center. This position works closely with the Operations & Technology Manager and Operations Manager, helping ensure processes, reporting, and event logistics are executed accurately and on time.

Responsibilities: Operational Support Support company-wide operational workflows, including documentation, reporting, and internal coordination across teams. Assist with preparing, organizing, and distributing operational documents related to classes and events. Ensure accurate submission of event data for sales tracking, finance reporting, and operational metrics. Assist with data entry, audits, and updates within Hub Spot CRM to maintain clean and accurate records. Coordinate information flow between Sales, Operations, Events, and Leadership to ensure alignment. Handle inquiries and provide high-level support to students, prospects, and internal team members. Event & Program Support Assist with planning and coordination of classes and special events. Support logistics such as schedules, materials, and post-event follow-ups. Help ensure event documentation and reporting are completed and submitted correctly and on time. Charlotte/Huntersville Center Support Provide on-site support for the Fairfax, VA Center, ensuring smooth daily operations. Assist with guest experience, student support, and hospitality during in-center events. Coordinate office needs including supplies, equipment readiness, and general center organization.

Qualifications: Experience in operations, administrative support, event coordination, or related roles. Strong organizational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Docs/Sheets. Experience using CRM systems (Hub Spot preferred).Detail-oriented with strong follow-through and accountability. Ability to work independently while collaborating across teams. Proven experience providing exceptional customer service and hospitality while maintaining professionalism in fast-paced environments. Flexibility to work weekends throughout the month as required by classes and operational schedules (not every weekend).

Benefits: Competitive salary and comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional development and career advancement. Supportive team environment focused on innovation and efficiency.

How to Apply: Please submit your resume and a cover letter. We are excited to hear from you!