Facility Operations Supervisor (FT)

Schedule: Evening and weekends preferred.

Benefits: Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: Free family membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3 hour increments) Discounts on academy team programs, birthday parties, personal training, event space rental, and more Local business discounts

Essential Job Functions: Set-up and tear-down of all event areas – Sports and Banquets Transport athletic and banquet equipment to and from storage areas Greet and check in all event participants Enforce all complex policies including court and field safety Ensure all event areas are transitioned at the appropriate times Document and submit a shift report during each shift to maintain accuracy, safety, and communication Resetting and sanitizing all event spaces and surfaces Assisting with maintaining inventory Review daily event schedule at start of each shift Serve as Event Coordinator for designated events Assist with snow removal on the property when needed Other duties as assigned

Preferred Qualifications: Must be 18 years of age or older Must have a valid driver’s license Must have dependable transportation to and from work Previous guest service/customer service experience in a fast-paced environment a plus Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Integrity to safeguard confidential information Experience communicating with individuals of diverse demographics Demeanor to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision