Retail Shift Supervisor We are seeking a motivated, customer-focused Retail Shift Supervisor to lead daily operations and support a high-performing team in the Overland Park area. The ideal candidate is a hands-on leader who enjoys developing employees, delivering exceptional customer service, and maintaining a positive, productive work environment.
Qualifications:
High school diploma or GED required.
Minimum of 2 years of customer service experience in Retail or Food Service.
At least 1 year of Supervisory or team Leadership experience.
Strong communication, organizational, and problem-solving skills.
Ability to motivate employees and lead by example.
Key Responsibilities:
Motivate, coach, and support team members to maintain a positive and productive work environment.
Train new employees on company procedures, service standards, and delivering a world-class customer experience.
Ensure customers consistently receive friendly, professional, and efficient service.
Monitor inventory levels, maintain accurate stock counts, and ensure products are replenished as needed.
Oversee evening shift activities to ensure smooth operations and adherence to company standards.
Typical Work Schedule: Evening Shift: Tuesday through Saturday, 3:00 PM–10:00 PM.The Ideal Candidate is a dependable, energetic leader who takes pride in developing people, maintaining high standards, and creating an outstanding customer experience.