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B2B SaaS Customer Success Analyst (Remote)

L4

openkrillNew York, NYyesterday

Occupations

Computer Systems AnalystsManagement AnalystsBusiness Operations Specialists, All Other

Industries

Custom Computer Programming ServicesComputer Systems Design ServicesSoftware Publishers
ELSA is seeking a Customer Success Analyst to support B2B operations by combining customer support, data analysis, and process improvement. You will work with CSMs and client admins to monitor engagement and optimize scalable workflows. Ideal candidates have 3+ years in Customer Success Operations or SaaS, experience with Zendesk, Freshdesk, HubSpot or Salesforce, and strong English communication. You will help automate workflows and generate recurring, actionable reports to drive retention and
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Apply now (opens in a new tab)

Level

MidL4

Location

New York, NY

Occupation

Computer Systems Analysts

Industry

Custom Computer Programming Services

Posted

yesterday

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