Conference & Guest Services Coordinator

Responsibilities: Acts as a point of contact for guest inquiries, reservations, and events. Supports the Catering Manager by performing catering and bartending duties as required for events. Handles administrative and reporting tasks in Microsoft Office and Google Suite. Assists the General Manager with scheduling, compliance, operations, and continuous process improvement Ensures high guest satisfaction and adherence to safety and company policies. Checks on room set-ups, audio-visual, and special requests to assure space is properly configured per guest, and that amenities are as ordered. Physical Demands/Work Environment Hands-on position requiring physical work in support of conference center operations. Must be able to lift up to 25 lbs. Work may occur in hot, cold, or humid environments and may occasionally require extended or flexible hours based on operational needs. Free meal + drinks every shift Daily pay option – get paid when you need it Free access to Hope College fitness center after just 60 days Free entry to Hope College sports & campus events Retail discounts at the campus bookstore +markets On-the-job culinary training Rouxbe (online culinary program used by top restaurants) Hospitality Training Institute of Michigan Education Minimum of two years administrative experience Experience in hospitality environments Microsoft Office proficiency. Google Suite proficiency preferred. About Creative Dining Services Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!