Product Engineer II – ArcGIS Enterprise Patch
esriRedlands, CA
Product Engineer II – ArcGIS Enterprise Patch
L6
esriRedlands, CAtoday
Occupations
Computer Systems Engineers/ArchitectsSoftware DevelopersGeographic Information Systems Technologists and TechniciansOverview:
In this role you drive and optimize the ArcGIS Enterprise patching process within a cross-functional, global team. You’ll lead initial confidence testing, coordinate multi-team verification, and document internal patch workflows to improve delivery speed. You will advocate for innovative patching methods and ensure patches address customer needs and security concerns. This position offers a meaningful chance to shape how ArcGIS Enterprise stays secure and up-to-date at scale. Compensation / Benefits Medical, dental, vision Life insurance for employees and families 401(k) and profit-sharing Vacation leave and holidays Opportunities for growth
Responsibilities:
Modernize the patch process for ArcGIS Enterprise Provide clear hotfix and patch requests to the Quick Fixing Engineering (QFE) team Complete initial confidence testing of patches and hotfixes Collaborate with product engineers on issue verification Troubleshoot patch/hotfix issues Communicate patch status to stakeholders Manage multiple patch/hotfix requests simultaneously Document internal patch/hotfix processes Create a system of record for patch/hotfix release chronology Advocate for new processes/tools to optimize patch delivery time
Key requirements:
2+ years of experience with ArcGIS Enterprise software Deep understanding of installing and configuring ArcGIS Enterprise components Excellent teamwork and communication skills Strong organizational skills with ability to manage several projects Customer advocate with passion for supporting users Bachelor’s in Computer Science, GIS, or related field Teamwork Communication Customer advocacy ArcGIS Enterprise Patch management and hotfix deployment Initial confidence testing
Apply now (opens in a new tab)
Level
LeadL6
Location
Redlands, CA
Occupation
Computer Systems Engineers/Architects
Industry
Software Publishers
Posted
today
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