Interpreter Services Program Manager, Belonging and Health Equity Job at Norton Healthcare, Inc. in Brooklyn

Responsibilities: The Interpreter Services Program Manager oversees the coordination, quality, and operational effectiveness of the organization's language access and interpreter programs. This role ensures compliance with regulatory standards related to language access while supporting equitable communication between patients, families, and care teams. The Interpreter Services Program Manager recruits, schedules, and supports interpreters while collaborating with clinical departments to improve patient experience and culturally responsive care delivery. This role monitors utilization, service quality, and opportunities to improve access for patients with limited English proficiency.