Collections / Recoveries Supervisor

Duties and responsibilities will include: Managing the daily work load of the team, and allocating work to the recovery officers as required Acting as an escalation point for issues, queries and disputes Undertaking trace functions Maintain and update Business Rates debtor records to allow accurate billing and collection of outstanding debts Monitor and review cases and progress outstanding debts through the recovery cycle Attend monthly Summons court hearings What you'll need to succeed Proven experience of working in the revenue and debt recovery field, with good knowledge of Business Rates regulations Ability to communicate effectively both verbally and in writing with clients, customers, attorneys, members of the public, magistrates and other external agencies. A proactive approach to debt recovery This is a supervisor role. You may already have management / leadership experience, or you may be ready to take the next step in your career. What you'll get in returnA varied and interesting work load Competitive pay and benefits package Flexible hybrid work – this role could be worked predominately remotely, with occasional travel to the Bromley offices for meetings (approx. once / twice a month)What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#4826175 - Natascha Whitehead