Concierge

alg seniorJacksonville, FLyesterday

Occupations

Concierges Receptionists and Information Clerks Residential Advisors

Industries

Continuing Care Retirement Communities Assisted Living Facilities for the Elderly Other Residential Care Facilities

Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors? Rosecastle at Deerwood is seeking a dedicated Conciergeto assist residents and visitors at Rosecastle at Deerwood, ensuring a high level of service and enhancing the overall experience for everyone in our community. Why Join Rosecastle at Deerwood? At Rosecastle at Deerwood, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer: Competitive pay rates Comprehensive health, dental, and vision insurance Paid time off and holidays Ongoing professional development opportunities Company-paid life insurance Company-paid Employee Assistance Program

Essential Duties and Responsibilities: Resident & Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience. Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands. Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements. Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.

Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures. Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged. Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families. Safety & Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management. Position needed Sundays and Mondays 9AM-6PM

Qualifications: High school diploma or equivalent (required)Previous customer service or concierge experience (preferred)Strong communication, interpersonal, and organizational skills Ability to manage multiple tasks simultaneously and prioritize effectively Compassion for and a desire to work with the elderly Professional appearance and demeanor Proficiency with office equipment and software, including Microsoft Office Suite Strong problem-solving and conflict resolution skills

Apply now

Level

JuniorL3

Location

Jacksonville, FL

Occupation

Concierges

Industry

Continuing Care Retirement Communities

Posted

yesterday

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