Senior IT Service Desk Analyst - Tier 2 Support

L5

emrPennsauken, NJtoday
EMR USA is seeking an experienced IT Service Desk Analyst Tier 2 to provide hands-on technical support across the organization from its Camden, NJ location. This role handles more complex hardware, software, access, networking and Microsoft 365 issues, working to resolve them efficiently. You will rotate with first-line support as needed, support Windows desktops, AD, Exchange, Intune, VoIP, printers and mobile devices, and maintain high-quality ticket documentation per SLA.
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Level

SeniorL5

Location

Pennsauken, NJ

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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