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Customer Service Coordinator

L3

manufacturing companySpringfield, MA7 days ago

$25.00 – $30.00 / hour

Occupations

Customer Service RepresentativesSecretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Clerks, General

Industries

Office Administrative ServicesAll Other Business Support ServicesTelemarketing Bureaus and Other Contact Centers
We are seeking a detail-oriented Customer Service / HR Admin to join our team. This dual-function role balances providing top-tier customer support with assisting our internal team through core HR administration and basic bookkeeping support. Responsibilities Include Customer Support: Serve as the primary point of contact for client inquiries, resolving questions, and maintaining accurate account logs. HR Administration: Assist with employee onboarding, maintain personnel files, track leave requests, and support general HR compliance. Bookkeeping Support: Handle basic QuickBooks tasks, including entering invoices, processing vendor payments, and assisting with light data entry. Office & Data Management: Utilize Microsoft Office to draft communications, update internal spreadsheets, and maintain organized digital filing systems. Skills & Qualifications Education: Associate's degree required.
HR Experience: Proven exposure to or experience within a Human Resources administrative capacity.
Software: Basic proficiency in QuickBooks and strong hands-on experience with Microsoft Office (Word, Excel, Outlook).
Core Competencies: Accurate data entry, strong verbal and written communication skills, and high attention to detail with sensitive information.
What's In It For You: Competitive compensation based on experience. A balanced, engaging position with diverse day-to-day responsibilities. Supportive, collaborative team culture with opportunities to expand your skills. Compensation & Benefits Pay Rate: $25.00 – $30.00 / hour (Dependent on Experience) We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
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Level

JuniorL3

Salary

$25.00 – $30.00 / hour

Location

Springfield, MA

Occupation

Customer Service Representatives

Industry

Office Administrative Services

Posted

7 days ago

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