Sales Engineer

Field Engineer In this role, you will be at the forefront of deploying advanced packet-optical transport networks and related infrastructure for the largest and most complex network operators in the US. This is a dynamic, travel-intense position and requires 50-75% travel to customer sites to install, configure, and troubleshoot network equipment and fiber optic cabling. As a Field Engineer, you will play a critical role in ensuring the successful deployment and integration of cutting-edge network solutions. Your responsibilities will include performing network installations, conducting Fiber Optic Characterization (FOC) analysis, executing network migrations, and comprehensive testing. We are seeking a candidate with a strong technical background in network engineering, a proactive problem-solving mindset, and the flexibility to thrive in a travel-heavy role. Energetic self-starters that love working on challenging projects with strong communication skills and experience planning network deployments/augmentations. Field Engineers are part of a close-knit team that loves to solve problems for our customers, and teammates. Their focus on continued skill & knowledge development for themselves and the team is paramount to success. Field engineers can expect to travel between 50% and 75%. Travel can be anywhere in the U.S., with options for international locales. Trip duration can range from 1 to 3 weeks and focus on a metropolitan region or inter-regional/long-haul distances. Collaborate with Internal and External Project Teams to: Provide technical and logistical solutions in the field Proactively identify and address potential risks Execute projects per the Statement of Work, and work with customers to pivot as necessary Perform network deployment functions in the factory & field: Configuration Integration and Migration Testing of complex packet-optical networks Remote technical support Training of junior field engineers/customers: Continually train on new technologies related to optical networking Provide training to junior employees beginning their optical networking career Hands-on training for customers Act as Deployment Lead: Perform a lead role during network deployments Organize and plan for successful projects Demonstrate advanced proficiency at completing the following tasks: Site Surveys & Technical Documentation Fiber Optic Characterization (FOC) Office 365 (Microsoft Outlook, Excel, Visio, Word, etc.)Equipment Installation involving: Vendor specific requirementsLRT/Customer labeling and installation standards Equipment Integration: Advanced knowledge of provisioning on multiple optical platforms such as Ciena 6500/RSP, Nokia 1830/IPD, and Infinera XTM/GX, etc. Network Test & Turn-up: Advanced knowledge of troubleshooting and testing optical networks for long haul, metro, and regional architectures