Strategic Program Manager, Operating Model Transformation
$120,000 - $150,000 per year
Apply now (opens in a new tab)Strategic Program Manager, Operating Model Transformation
L7
$120,000 - $150,000 per year
Occupations
Project Management SpecialistsBusiness Operations Specialists, All OtherGeneral and Operations ManagersIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesCustom Computer Programming Services- Program Planning & Delivery Management Build and maintain the collaborative transformation roadmap, including scope, achievements, critical path, and interdependencies across workstreams
- Facilitate identification, assessment, prioritization, and mitigation of program risks and dependencies, ensuring regulatory, compliance and operational risks are considered in all program activities
- Raise critical risks and recommended solutions to senior collaborators, and partner with workstream leads to baseline plans, monitor progress, and implement corrective actions where delivery risks emerge
- Drive planning, measurement and tracking of progress and benefits realization, ensuring alignment to the defined argument and strategic outcomes
- Support resource planning and allocation within assigned projects, including tracking team capacity and flagging resource constraints
- Program Governance & Control Enable and maintain the governance framework for the operating model transformation, including steering committees, program approvals, and design workshops
- Define and administer standards, templates, and processes for program planning, status reporting, risk/issue management, and change control
- Ensure decisions, actions, and dependencies are documented, tracked, and resolved in a timely manner
- Manage the program calendar, including steering meetings, forums, and key decision achievements
- Collaborator Management & Communication Cultivate positive relationships with business leaders, key collaborators, and cross-functional partners to ensure agreement and engagement in transformation roadmap
- Develop and implement a clear communication and reporting strategy tailored to executive sponsors, business leaders, and delivery teams
- Produce high-quality program reporting (e.g., dashboards, status reports, executive packs) that provide clear insight into progress, risks, and decisions needed
- Support change management activities in partnership with Change/HR/Communications teams, including impact assessments and engagement plans
- Change Enablement & Continuous Improvement Support changes and redesigns to the target operating model, including processes, organization, governance, and technology impacts, when challenges arise
- Ensure that design decisions are traceable to strategic objectives and translated into clear implementation plans
- Help define and monitor adoption and readiness metrics (e.g., training completion, process adherence, stabilization key performance indicators)
- Coordinate pilots, phased rollouts, and post-implementation reviews, incorporating lessons learned into future releases
- Continuously refine PMO processes based on feedback, metrics, and lessons learned
- Skills and experience that will lead to success 5+ years of proven experience in project/program management, preferably with a consulting firm
- Hands-on experience establishing Global Capability Centers (GCCs) or Centers of Excellence (COEs), including operating model design, process transition, and governance framework setup
- Demonstrated experience leading complex, multi-workstream transformation programs (e.g., operating model redesign, shared services, process re-engineering, or large-scale systems implementation)
- Experience supervising or managing people. Experience working in a matrixed, global organization with senior executive collaborators
- Additional Skills and Competencies: Discretion and Impact, Complexity and Problem Solving, Collaboration and Interaction, Organization Skills, Communication
Level
ManagerL7
Salary
$120,000 - $150,000 per year
Location
Chicago, IL
Occupation
Project Management Specialists
Industry
Administrative Management and General Management Consulting Services
Posted
today
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