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Senior Product Manager - Agentic Commerce

L7

american expressBrooklyn, NYtoday
Overview: In this role, you will lead the strategy and platform development for Agentic Commerce at Amex, shaping secure, scalable agent-driven transactions. You will align cross-functional partners across issuer and network ecosystems to enable new experiences powered by AI agents. You’ll define authentication, authorization, tokenization, and trust capabilities, while steering platform architecture for future growth. This is a chance to influence high-stakes payments experiences at a trusted financial services leader and drive value for Card Members, merchants, and partners.
Responsibilities: Define and deliver foundational, secure capabilities enabling agentic commerce across payments ecosystem Align strategy and roadmaps across issuer and network perspectives for scalable solutions Monitor industry trends and balance near-term execution with long-term vision Collaborate on authentication, authorization, tokenization, spend controls, identity, merchant enablement, and trust infrastructure Shape platform architecture and ecosystem strategy to support scale Partner with engineering to apply evolving technologies for AI agent-facilitated payments Define data flows across merchants, PSPs, and AI/LLM partners to support fraud, servicing, and Card Member experiences Work with Business Development and Product Enablement on partner requirements and go-to-market strategies Define fraud prevention, dispute handling, and governance aligned with legal and risk teams
Key requirements: 4+ years in product management/development or similar Customer-centric mindset with strong product intuition and communication skills Curiosity and ability to connect concepts to opportunities and innovation Organized self-starter with ownership mentality and track record Ability to communicate with both technical and non-technical partners Aptitude for reconciling competing needs and gaining buy-in Comfort discussing technical trade-offs with engineering; business-oriented perspective Detail-oriented with strong problem-solving and cross-functional collaboration Excellent cross-functional communication and collaboration collaboration communication problem solving authentication authorization tokenization
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Apply now (opens in a new tab)

Level

ManagerL7

Location

Brooklyn, NY

Occupation

Marketing Managers

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

Posted

today

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