Product Manager, IVR Platform - AI-Driven Customer Journeys

Capital One seeks a Manager, Product Management for the IVR Platform to own end-to-end strategy and roadmap. You will drive AI-enabled capabilities and partner with engineering and product teams to ensure reliability and usability across enterprise IVR applications. The role emphasizes translating cross-LOB priorities into a unified platform plan, aligning with Capital One's product framework and delivering superior customer experiences at scale.