Dispatcher
west allis heating cooling plumbing electricalSouth Milwaukee, WI
Dispatcher
L3
west allis heating cooling plumbing electricalSouth Milwaukee, WI15 days ago
Occupations
Dispatchers, Except Police, Fire, and AmbulancePublic Safety TelecommunicatorsSwitchboard Operators, Including Answering ServiceExperienced Dispatcher Opportunity Looking to trade up from a job to a career? West Allis is looking for an experienced dispatcher. Why join this team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO)
What you will do:
- Convert incoming customer calls into booked service appointments.
- Knowledgeably prioritize calls according to importance and urgency
- Respond to customer requests, resolving issues and promoting the brand.
- Schedule appointments with clients using the right tech/right call guidelines
- Data entry into the computer system to track calls and client information as necessary
- Receive emergency and non-emergency calls and record significant information as necessary
- Monitor field technicians in order to effectively prioritize their schedules and use of time
What you bring: Previous customer service experience Strong attention to details
Schedule: Tuesday-Saturday
Tues-Fri, 9am-6pmSaturdays, 7am-4pmWho we are: We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today!
Apply now
Level
JuniorL3
Location
South Milwaukee, WI
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Telephone Answering Services
Posted
15 days ago
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