Customer Service Representative - Travel Industry (Flexible Schedule)
hjb travelsPeabody, MA
Customer Service Representative - Travel Industry (Flexible Schedule)
L3
hjb travelsPeabody, MA8 days ago
Occupations
Customer Service RepresentativesReservation and Transportation Ticket Agents and Travel ClerksTravel AgentsIndustries
All Other Travel Arrangement and Reservation ServicesTravel AgenciesTelemarketing Bureaus and Other Contact CentersCustomer Service Representative – Travel Industry (Flexible Schedule) Peabody, Massachusetts, United States About the job Customer Service Representative – Travel Industry (Flexible Schedule)
Job Description:
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Key Responsibilities:
Handle customer inquiries via phone and email Assist clients with travel questions, reservations, and general support Provide accurate information regarding destinations, policies, and procedures Maintain professional and courteous communication at all times Follow established company processes and service standards Document customer interactions as needed Qualifications: Strong verbal and written communication skills Customer service experience preferred, but not required Ability to work independently and manage time effectively Basic computer skills and comfort using online systems Attention to detail and a customer-first mindset Interest in the travel industry is a plus What We Offer: Flexible scheduling options (part-time or full-time) Training and ongoing support Opportunities for advancement within the travel industry Supportive and team-oriented work environment Or refer someone
Apply now
Level
JuniorL3
Location
Peabody, MA
Occupation
Customer Service Representatives
Industry
All Other Travel Arrangement and Reservation Services
Posted
8 days ago
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