Seasonal Virtual Tax Specialist

Key responsibilities: Engaging with clients through chat to answer tax-related questions and provide guidance Researching federal and state tax laws to ensure accurate and up-to-date information is delivered Collaborating with a remote team to enhance the client experience and escalate complex issues as needed

Required qualifications: Demonstrated tax knowledge through tax preparation experience or education Customer service experience in a professional environment Successful completion of required tax knowledge assessments Ability to work from an approved secure remote location that meets company security requirements A quiet, dedicated workspace and a reliable internet connection