Traveling Member Service Specialist

PRIMARY RESPONSIBILITIES: Embody the Credit Union's core values of Trust, Integrity, Teamwork and Making a Difference and model these values in all daily activity. Using consultative selling techniques, analyzes and provides solutions for members' financial needs and makes sales referrals to specialized areas of the credit union based on perceived and unperceived needs. Meet and/or exceed sales goals as established by the branch management. Open new membership accounts and business accounts. Make member directed modifications to accounts. Stay abreast of all products and services features and benefits and the compliance and regulatory requirements of each so as have informed, professional discussions with members and potential members. Keep up to date on all consumer lending products (including home equity) including experience with reading, understanding, and interpreting credit reports. Process member paying and receiving transactions. Proactively makes outbound sales calls to inform members about a wide variety of financial services solutions that will meet their needs and deepen the member experience and a professional image in dress, speech, behavior, and attitude to create a positive first impression. Complete other projects and/or responsibilities as added at manager's discretion. Comply with applicable laws and regulations, including but not limited to: OSHA, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EDUCATION AND EXPERIENCE: High school diploma or GED.Two + years retail sales and/or customer service experience. Two + years previous teller and Member Service Specialist and/or personal banker experience. Bilingual skills are a plus, but not required. SKILLS AND COMPETENCIESAbility to remain in role for 12 months, Required Flexibility to travel to any branch throughout the day, Required Ability to support all WeStreet Credit Union branches Travel will be 100% of the time, mileage reimbursement available While holding the Traveling MSS role, you are eligible for a $1 per hour differential Proof of valid driver's license and car insurance will be required Able to cross-sell members and potential members on credit union products and services Excellent communication, customer service, and interpersonal skills Professional demeanor Strong attention to detail Effective follow-up to common inquiries and issues Ability to work with mathematical concepts in practical situations Intermediate level of data base systems along with WORD products Certificates, Licenses and Registrations None required for this job.

Education: High School or better.

Experience: Preferred 2 years: Retail sales and/or customer service experience. Preferred 2 years: Previous teller and Member Service Specialist and/or personal banker experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.