Retail Sales Associate / Customer Service

The Role: What You'll DoAs a Wellness Membership Advisor, you're the heart of the front deskwelcoming clients, managing scheduling and check-ins, and guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process. You'll handle daily operations so our therapists can focus on what they do best, all while keeping the studio running smoothly, cleanly, and on-brand. If you love talking to peopleand love listening even morethis role was made for you.

What We're Looking For: Natural Connector You build rapport quickly, listen actively, and make every client feel genuinely welcome Sales-Driven You're motivated by goals and skilled at converting interest into membership through in-person, relationship-focused selling Service-Minded You turn client concerns into great customer service stories, and you take pride in creating exceptional experiences Organized & Tech-Savvy You're comfortable with scheduling software, Microsoft Office, Gmail, and learning new systems quickly Team Player You contribute to a clean, calm, professional studio environment and support your teammates every day Flexible You're available to work evenings and weekends as needed Prior retail sales or spa/hospitality customer service experience is preferred but not requiredwe'll train the right person. Competitive hourly pay ($21.525$22.750 based on experience), monthly performance bonuses based on conversion targets, and commission on Wellness Program sales. Full-time employees receive medical insurance, plus every team member enjoys a complimentary monthly massage. Monthly performance bonuses Commission on wellness plan sales Medical insurance (full-time) Complimentary monthly massage Professional development & training Additional bonus opportunities More Than a Front Desk Job You'll use our proprietary Service Path tools to connect with every clientturning first visits into lasting wellness relationships. With clear targets, ongoing training, and a supportive team around you, this is a role where your people skills directly drive your earning potential and career growth in the wellness industry.