Remote CSM B2B SaaS Growth & Retention

Order.co is seeking a Customer Success Manager to own the post-sale and post-implementation experience for a growing portfolio of customers. You will steward onboarding, adoption, retention, and expansion, serving as a trusted advisor to Operations and Finance teams across diverse organizations. You'll collaborate with Product, Ops, and Support to surface insights, resolve risks early, and continually improve the customer journey, driving loyalty and advocacy as Order.co scales.