Sr Software Engineer (Site Reliability) Austin or Dallas, TX-Onsite

Senior Software Engineer-Site Reliability As a Senior Software Engineer-Site Reliability on the Digital Fullfilment team, you'll deliver complex code solutions. You'll support the build and deployment pipeline and when necessary, diagnose / solve production support or on-call issues. You'll contribute to overall system design, architecture, security, scalability, reliability, application performance and provide end-to-end support.

Key Responsibilities & Essential Functions: Develops and maintains tooling used for environment monitoring and task automation Engages in and improves whole lifecycle of services, including inception and design, deployment, operation, and refinement Analyzes and establishes efficient configurations for software and servers, DB connections / indexes, drivers, etc. Collaborates with development teams to design service architectures, software platforms and frameworks, capacity planning, release plans and launch reviews Monitors internal and vendor service level objectives (SLOs) and agreements (SLAs); identifies / resolves SLO / SLA gaps Serves as technical subject matter expert (SME) for cross-functional engineering Teams; assists with / troubleshoots systems-related issues and maintenance Qualifications & Key Requirements: Work Experience: 5+ years experience designing, analyzing, developing, or troubleshooting distributed systems 3+ years of SRE experience managing Google Kubernetes Engine (preferred), K8s, or AWS environments 2+ years of Java (Spring) programming experience preferred 3+ years of using Terraform to maintain cloud infrastructure 3+ years of CI Pipeline experience with either Gitlab Pipelines, or GitHub Actions Experience with tools such as Gitlab, JIRA, Slack, Confluence and Intellij is preferred Experience with microservices architecture patterns Experience working with PostgreSQL, Kubernetes, Docker, Linux, GCP, Terraform, and APIs using REST and GraphQLExperience working with monitoring and visualization tools such as Datadog, Grafana, or New RelicStrong proficiency with scripting languages such as Python, Ruby, Groovy, BashProven track record of researching, understanding, and effectively applying Scalability and High Availability principles

Adjust - Leverages Agile metrics to improve team performance and deliverables. Evaluates and adjusts resources, self, and team as necessary. Collaborate - Ability to work on tasks which span multiple domains, requiring cross-team collaboration, which have a high impact on your project. Agility - Embraces risk, change, and helps team manage ambiguity within the team's scope of work. Able to drive progress without having a complete picture and can articulate potential tradeoffs and prioritize when faced with ambiguity. Connect - Delivers clear, concise, effective messages across different levels; can tailor communication based on intended audience. Growth Mindset - Fosters a culture of mentoring and coaching across multiple technical teams and other stakeholders. Relate - Fosters a culture within their team where people are encouraged to share their opinions and contribute to discussions in a respectful manner, approach disagreement non-defensively with inquisitiveness, and use contradictory opinions as a basis for constructive, productive conversations.