Member Account Advisor - 37th Street

Schedule: Full-time, Non-Exempt Certified Spanish or Somali proficiency may qualify for additional pay.

What You’ll Do: As a Member Account Advisor, you’ll be the welcoming face of First Alliance Credit Union in our 37th Street branch—helping members open accounts, access loans, and reach their financial goals. Your ability to serve members ensures everyone feels seen, supported, and valued.

In this role, you will: Connect & Guide – Provide a warm welcome and help members open accounts or access services that meet their needs. Advise & Educate – Offer clear, honest guidance to help members make confident financial decisions. Grow Relationships – Identify opportunities to support members with loans and other credit union products. Solve & Support – Handle questions and transactions with care, accuracy, and professionalism. Collaborate – Partner with teammates to ensure a seamless, exceptional member experience.

Requirements: Who We’re Looking For We’re looking for someone who is member-focused, community-minded, and ready to make a difference. Strong communication and relationship-building skills Tech-savvy and adaptable in a fast-paced environment No financial experience? No problem. We’ll provide all the training you need to succeed—what we can’t teach is your passion for helping others. Why You’ll Love Working Here At First Alliance, we live by our mission: We show up. We listen to your story. We provide possibilities. Here, you’ll have the chance to grow your career while making a real impact in your community. Benefits include: 401(k) with employer match Medical, dental, and vision coverage Health Savings Account Paid Time Off & employee discounts Life insurance & Employee Assistance Program (EAP) Additional pay for certified Spanish or Somali proficiency