Manufacturing/Materials Planner

Supply Chain Operations Role Support our manufacturing and supply chain operations. This position is based on site at our Madison, WI facility. In this role, you will help ensure materials, inventory, and returned products are accurately tracked and processed to support both customer needs and internal operations. You will work closely with manufacturing, warehouse, logistics, service, and customer-facing teams to maintain inventory accuracy, coordinate product returns and repairs, and drive efficient day-to-day execution across the supply chain.

Perform cycle counts, investigate inventory discrepancies, and help improve inventory accuracy through corrective actions. Coordinate the processing of returned products and repairs from receipt through final resolution. Serve as a point of contact for customers and internal teams regarding product returns, repair status, and order updates. Create and manage return orders, repair orders, and other transactions within Oracle ERP.Partner with manufacturing, warehouse, logistics, and service teams to ensure materials and returned products move through the process efficiently. Monitor repair and return activity, providing timely updates to customers and stakeholders as needed. Analyze return and inventory trends to identify recurring issues and support continuous improvement efforts. Support order fulfillment, inventory control, and materials planning activities to help meet operational goals. Assist with root cause investigations and help implement process improvements that improve efficiency and reduce recurring issues.

Knowledge of inventory control practices, cycle counting, and materials planning processes. Experience supporting product returns, repairs, or reverse logistics activities. Familiarity with Lean, continuous improvement, or operational excellence initiatives. Proficiency with Microsoft Excel and inventory reporting tools. Desired Characteristics· Strong attention to detail and commitment to accuracy. Customer-focused mindset with a willingness to collaborate across teams. Ability to identify issues, take ownership, and help drive solutions. Comfortable working in a dynamic environment where priorities may change. Team player with a proactive approach to supporting operational goals. Strong follow-through, and the ability to independently manage assigned responsibilities. Strong oral and written communication skills. Ability to document, plan, market, and execute programs.