Recruiting & People Operations Manager

About Masterworks Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. Since launching in April 2019, we have securitized over $1.5 billion in world-class artworks. Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times. Our employees are based out of our offices at 1 World Trade Center in the Financial District of New York City.

Source and screen candidates, conduct interviews, host on-sites, and manage offer negotiations (using LinkedIn Recruiter, Handshake, NYFA, etc.)Manage the full recruiting process end to end, including scheduling, candidate communications, and ATS hygiene. Work closely with our Head of Engineering to shape our proprietary ATS, which we built in-house and are still iterating onTrack funnel and hiring metrics to spot trends and improve speed and quality of hire Deliver a candidate experience that reflects the Masterworks brand People Operations & PEO Transition Serve as the main HR point of contact for our PEO, partnering with Finance to lead the transition, including employee communications, benefits, and onboarding into new systems Field employee questions and concerns, escalating to the PEO, legal, or leadership as needed Coach managers through performance conversations, terminations, and internal moves Run onboarding and offboarding with professionalism and care Spot gaps in existing processes and build simple, practical fixes Own culture projects as they come up, like team events, happy hours, lunch & learns, and the annual holiday party WorkplaceManage our housekeeper and oversee day-to-day office operations Serve as the main point of contact for office vendors and stakeholders (Sharebite, Corporate Essentials, Fresh Direct, building management) Support workplace projects as they come up, such as office relocations