Director of Security

What We’re Looking For: A strategic and proactive Director of Security who will lead with confidence and vision to safeguard our property and create a secure, welcoming environment for guests and team members. In this role, you’ll inspire and guide a dedicated security team, ensuring every interaction reflects Loews Hotels’ commitment to exceptional guest experiences. Who You AreExperienced Leader: Proven track record in security management, ideally within hospitality, building strong, high‑performing teams. Calm Under Pressure: Remain composed and decisive in high‑stakes situations, handling emergencies and conflicts with clarity and confidence. Tech‑Savvy Innovator: Fluent in security systems and surveillance technology, leveraging data to enhance safety and efficiency. Collaborative Communicator: Fosters relationships with guests, team members, and law enforcement, prioritizing trust and transparency. Service‑Oriented Professional: Balances rigorous safety standards with exceptional customer service, creating an atmosphere of care and confidence.

What You’ll Do: Lead and motivate the Security team, managing daily assignments, schedules, and timecard approvals. Oversee staffing for the department, including interviewing and hiring decisions. Ensure compliance with all federal, state, and local laws, as well as Loews Hotels’ policies and safety standards. Deliver exceptional security services to guests and team members with professionalism and warmth. Direct and maintain continuous property rounds and inspections, including fire equipment surveys and safety checklists. Resolve, document, and track all security‑related issues, partnering with Risk Management and HR as needed. Chair the property Safety Committee and lead monthly safety meetings. Develop and implement policies to protect all equipment, furnishings, and fixtures. Maintain accurate logs, reports, and records for all security activities. Respond to liability insurance claims and oversee workplace injury processes. Demonstrate regular and reliable attendance. Other duties as assigned. Your Experience Includes A bachelor’s degree in criminal justice, hospitality management, or a related field, or two years’ experience in security management, with a strong background in the hospitality industry and supervisory roles required. Proven ability to handle emergencies, conflicts, and safety incidents effectively and with composure. Familiarity with local, state and federal safety regulations, as well as hotel safety regulations, protocols and best practices. Excellent written and verbal communication skills to interact with guests, team members and law enforcement while fostering a culture of safety. Completed courses or certifications in security management principles and practices preferred. Training in emergency response, conflict resolution, and safety procedures preferred. 5-10 years in security roles, with at least 2 years in a supervisory or management position within the hospitality industry preferred. Experience managing security and training security teams, fostering collaboration and a strong safety culture. Previous experience collaborating with law enforcement agencies preferred. Multilingual abilities to enhance communication with diverse guests preferred. Who You’ll SuperviseSecurity team