Business Operations & Planning Lead - Business Management

DIRECTOR OF OPERATIONSIf your skills, experience, and qualifications match those in this job overview, do not delay your application. Convenience Store & Fuel Retail Lafayette, Louisiana Base Compensation Based on Experience + Up to 20% Annual Performance BonusOur client, a growing convenience store and fuel retail business, is seeking an experienced Director of Operations to lead multi-location operations throughout Louisiana. Based in Lafayette, this field-based leadership role offers the opportunity to strengthen store performance, develop management talent, and help integrate new locations as the business expands. This is an excellent opportunity for a current multi-unit convenience store or fuel retail leader who enjoys hands-on operations and wants a meaningful role in shaping a growing company's systems, team, and culture. Annual performance bonus of up to 20%Comprehensive benefits, including medical, dental, vision, and life insurance Short- and long-term disability and AD&D coverage Covered fuel and business travel expenses Lead store and district financial performance, including sales, gross margins, labor, shrink, inventory, expenses, and profitability. Maintain a strong field presence through regular store visits, operational audits, and direct support for store leadership. Recruit, coach, develop, and hold Store Managers and General Managers accountable for results. Oversee staffing, scheduling, customer service, merchandising, promotions, foodservice, and daily store execution. Manage retail fuel performance, including pricing execution, gallons sold, margins, deliveries, reconciliation, and inventory variances. Strengthen cash, inventory, lottery, and asset-protection controls and investigate significant discrepancies. Ensure compliance with applicable fuel, environmental, foodservice, alcohol, tobacco, lottery, SNAP/EBT, and safety requirements. Coordinate facility and fuel equipment maintenance, manage vendors, and minimize operational downtime. Support new location evaluations, store transitions, management recruitment, and integration of company operating procedures. Develop scalable processes and build a culture of accountability, integrity, and customer service. Currently serving in a multi-unit leadership role within convenience store, gas station, or travel center operations. Minimum of 3 years of successful multi-unit management experience. Minimum of 5 years of total experience in convenience stores, gas stations, or travel centers. Demonstrated responsibility for store-level P&Ls and financial performance. Strong knowledge of fuel operations, merchandise margins, inventory, shrink, labor management, and cash controls. Proven ability to recruit, develop, and lead Store Managers. Valid driver's license and willingness to spend the majority of working time in the field, with frequent travel throughout Louisiana. Experience opening, acquiring, converting, or integrating convenience store locations is highly preferred. Familiarity with underground storage tank and environmental compliance, POS and back-office systems, and fuel equipment is preferred. Help shape a growing business while taking ownership of operational results. xevrcyc This position offers direct involvement in expansion, the opportunity to build a strong management team, and a leadership scope expected to grow as the company adds locations.