Staff Product Manager - Internal Systems (Remote)

Vida seeks a Staff-Level Product Manager to own and shape the operations systems that power member support, clinical operations, and device operations. You’ll map how tools talk to each other, frame the work, and drive it with minimal oversight, partnering with an engineer and the Zendesk lead. You will operate at the intersection of support, ops, and tech, ensuring scalable, reliable workflows that improve time-to-resolution and reduce care delays.