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Intake Coordinator

L4

medstaff groupHempstead, NY2 days ago

Occupations

Social and Human Service AssistantsCommunity and Social Service Specialists, All OtherCommunity Health Workers

Industries

Other Individual and Family ServicesOutpatient Mental Health and Substance Abuse CentersServices for the Elderly and Persons with Disabilities
Intake Coordinator We are seeking a warm, organized, and detail-oriented Spanish-speaking Intake Coordinator to join a care management program serving Long Island. In this role, you'll help individuals and families navigate services, insurance requirements, referrals, and enrollment. During your initial months, you'll also serve as a Care Manager, conducting monthly home visits and providing ongoing support to members and families.
Responsibilities:
  • Coordinate the intake process, including reviewing referrals, assessing eligibility, and supporting enrollment
  • Conduct monthly home visits and provide care management support
  • Work with families, healthcare providers, therapists, community organizations, and Medicaid Managed Care Plans
  • Conduct assessments and develop individualized care plans
  • Maintain accurate, timely documentation
  • Follow applicable New York State Department of Health, Health Home, and regulatory requirements
  • Attend weekly virtual trainings, team meetings, and program updates
  • Help maintain a current directory of services, providers, and community resources to support appropriate referrals
Qualifications:
  • Bachelor's degree required
  • Spanish bilingual skills required
  • Strong organizational, communication, and computer skills
  • Detail-oriented, dependable, and able to work independently and as part of a team
  • Comfortable communicating with families and working through paperwork
  • Strong problem-solving skills and a proactive approach
  • Experience in healthcare, social services, psychology, case management, government programs, or insurance is a plus
What We Offer:
  • Full benefits package
  • Generous paid holidays
  • Supportive team and training on systems and requirements
  • Opportunities for growth
  • Meaningful work helping individuals and families access services
Location: Hempstead, New York
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

MidL4

Location

Hempstead, NY

Occupation

Social and Human Service Assistants

Industry

Other Individual and Family Services

Posted

2 days ago

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