Senior Technical Project Manager

Core responsibilities: Run discovery calls and demos with prospects and customers. Translate client needs into user stories, acceptance criteria, and wireframes. Own the product backlog, sprint planning, and release notes. Review pull requests at a high level; flag architecture or security risks. Guide the offshore team daily; unblock issues fast. Define and track product KPIs and usage analytics. Keep documentation, API specs, and UX prototypes current. Must-have skills & experience 5–8 years as a Product Manager or Product Owner on a B2B SaaS platform. Comfortable reading code (C#, Java Script, or similar) and discussing architecture. Proven record of shipping multi-tenant features. Strong wireframing/prototyping chops (Figma, Sketch, or equivalent).Hands-on Agile/Scrum facilitation—backlog grooming, sprint reviews, retros. Clear communicator with sales, engineers, and non-technical stakeholders. Can work U.S. morning hours to overlap with America/Chicago and offshore teams. Nice-to-haves Experience in print, direct mail, or compliance-driven industries. Familiarity with Azure Dev Ops and CI/CD pipelines. Background in solutions engineering or pre-sales support. Knowledge of secure data handling and SOC 2 / HIPAA requirements. Attributes to Success Comfort with uncertainty and a desire to be close to business problems Desire to contribute individually, with the ability both to self-direct work and to collaborate with others on the technology team Understanding of many technologies down to first principles, and a desire to add more to the list Systems thinker - sees how features scale across tenants or apply in different scenarios Bias for structured process but adapts when data is incomplete. Comfortable making quick priority calls when client’s needs shift

Desired Skills & Experience: Ability to work in a fast-paced startup-like environment Comfortable reading code (C#, Angular/Type Script, or similar) and discussing architecture. Proven record of shipping multi‑tenant features. Strong wireframing/prototyping chops (Figma, Sketch, or equivalent).Hands‑on Agile/Scrum facilitation - backlog grooming, sprint reviews, retros. Clear communicator with sales, engineers, and non‑technical stakeholders. Experience in print, direct mail, or compliance‑driven industries (nice to have).Familiarity with Jira, Confluence and Bit Bucket CI/CD pipelines (nice to have).