Claims Innovation & Contact Center Transformation Lead
lorikeetBethesda, MD
Claims Innovation & Contact Center Transformation Lead
L7
lorikeetBethesda, MDyesterday
Occupations
Project Management SpecialistsInformation Technology Project ManagersInsurance Claims and Policy Processing ClerksIndustries
All Other Insurance Related ActivitiesClaims AdjustingPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension FundsGEICO is seeking a strategic and results-oriented Claims Innovation Project Manager to lead enterprise voice and contact center transformation, partnering across Operations, Product, Technology, Analytics, Compliance, and Executive Leadership to modernize customer interactions and drive measurable outcomes.
This role will advance self-service, IVR modernization, automation, conversational AI, and governance across an assigned Claims Innovation portfolio, ensuring value realization and risk
Apply now
Level
ManagerL7
Location
Bethesda, MD
Occupation
Project Management Specialists
Industry
All Other Insurance Related Activities
Posted
yesterday
To get sharper similar jobs, create your profile using the link below.