Overview:
As a senior IT leader you guide delivery, modernization, and ongoing support of core business technology, including Duck Creek Billing and/or Policy platforms, payment solutions, and enterprise integrations. You collaborate with business and IT stakeholders to translate priorities into tech outcomes, steer cross-functional and Agile teams, and align delivery with architecture and strategy. You’ll develop teams, drive platform modernization and cloud initiatives, and ensure high-value outcomes for the business. This role blends strategic leadership with hands-on delivery to scale capabilities and improve customer experience. Compensation / Benefits ESOP (Employee Stock Ownership Plan) 401(k) with company contributions PTO and holidays volunteer time off (VTO) parential and family care leave flexible & hybrid work arrangements
Responsibilities:
Lead IT teams (Developers, Business Analysts, Testers) through full solution lifecycle (requirements to maintenance) Oversee platform modernization and cloud transformation initiatives Coordinate across enterprise systems, integrations, and external vendors/partners Ensure adherence to IT standards, strategies, and policies; communicate plans and progress Coach and develop IT professionals; manage performance and feedback Apply Agile delivery practices and continuous improvement across teams Partner with business leaders to translate priorities into deliverables and manage delivery milestones Provide status reporting and risk/issue management to stakeholders
Key requirements:
Bachelor in Information Technology or related field; 3+ years of team leadership or project delivery experience Proven leadership and management capabilities Strong ability to plan, track, and report technology delivery Experience with quantitative and qualitative problem solving Excellent interpersonal, negotiation, and communication skills Ability to learn new business functionality and stay current with trends Experience mentoring IT talent and leading Agile teams Experience with cloud migration/modernization and cross-functional coordination Experience with payment solutions and enterprise system integrations Knowledge of Duck Creek Billing/Policy is a plus Insurance industry experience preferred, policy administration/billing knowledge a plus Interest in artificial intelligence and practical productivity improvements leadership communication influence Duck Creek Billing Duck Creek Policy cloud migration and modernization