Associate Director, Design Research — Lead & Scale Insights

United States Digital Space LLC in Boston, MA is seeking an Associate Director of Design Research to lead and scale the design research practice. This role oversees design research and shapes how user feedback informs product and hardware development from early insights to post-launch validation, balancing strategy and team leadership. As a people-first leader, you will mentor researchers, collaborate with cross-functional teams, manage external vendors, and champion AI-enabled workflows while