Telephone Operator - Per-Diem - Westchester Behavioral Health Center

Telephone Operator - Per-Diem Experience The Essence of Who We Are, Person-Center Care Is At Our Core Communication is essential to the delivery of quality patient care. No matter what your role, everyone is a caregiver at NewYork-Presbyterian. Our Telephone Operators quickly relay information while getting every detail right, while providing our patients and their families with exceptional service. Now you have the opportunity to impact the bigger picture by helping make connections and ensure our patients and their families continue to rely on us for amazing care. The Telephone Operator utilizes the telecom system console, paging system and private band radio to answer and direct all incoming calls to appropriate source, including hospital staff, psychiatrists, psychologists, and social workers. They utilize the paging system to alert hospital staff and personnel when needed. The telephone operator is responsible for communicating emergencies, including but not limited to psychiatric emergencies, "911" related emergencies & fire events/drills. They are the comforting voice for family members wishing to connect with loved ones and ensure the consistent delivery of excellent customer service. This position will cover all shifts, days, evenings and nights as needed at NewYork -Presbyterian Westchester Behavioral Health Center.