Product Specialist, Automotive Locking Systems

What You'll Do: Lead hands-on technical training and product demonstrations for customers, Sales teams and industry professionals Conduct live demonstrations on vehicles, showcasing automotive keys, programming devices, diagnostic tools and related products Comfortable leading training sessions and commanding a classroom of up to 20 people Provide pre-sale technical and product support to customers and Sales Representatives Travel with Sales Representatives to customer visits and provide product expertise in the field Support trade shows, industry events and training classes Coordinate training logistics, equipment and materials to ensure everything arrives on time Work closely with Sales, Marketing, Technical Support and Product Management Participate in product testing and validation and provide feedback on product performance Conduct regular follow-up with customers and Sales Representatives Follow up on existing customer opportunities and expired subscriptions Assist with select business development activities using existing account and opportunity information Maintain accurate communication and follow-up with internal teams and customers The Travel Approximately 50% travel, typically in 3-day stretches for training and trade shows Remaining travel is primarily customer visits alongside Sales Representatives Some weekend travel and events will be required, with weekdays off provided to offset weekend work Company vehicle provided Responsible for independently coordinating travel and ensuring all training and demonstration equipment is shipped and arrives on time

What We're Looking For: Automotive locksmithing experience strongly preferred Experience with automotive key programming, vehicle keys, diagnostic equipment or related automotive locksmith technology Strong technical aptitude and ability to learn new products and technologies quickly Comfortable performing hands-on demonstrations on live vehicles Polished, personable and confident interacting with customers and Sales teams Ability to present technical information clearly and lead groups of up to 20 people Highly organized with excellent time-management and follow-up skills Comfortable managing a significant travel schedule independently Strong communication and customer service skills Willingness and ability to travel approximately 50%

The Ideal Candidate: We are particularly interested in someone who is 3-7 years into their automotive locksmithing career, has strong technical credibility and brings a great personality to the role. Formal classroom training experience is a plus but not required for the right person. If you have the technical knowledge, confidence and presence to teach others, we can help develop the training side of your skill set. Why Join? Join a global leader in the locksmithing and automotive locksmithing industry, working with innovative products and technologies used by customers around the world. The Automotive Solutions portfolio includes vehicle key cloning and programming devices and other specialized automotive products.

Benefits include: Medical, Dental and Vision Insurance Life and Disability Insurance Vacation and Personal Time Off Parental Leave 401(k) Matching beginning Day One Tuition Reimbursement Career Development Programs Linked In Learning Employee Assistance Programs Employee Referral Bonuses Corporate Discounts If you're an automotive locksmith who enjoys being in front of people, teaching others and staying close to the technology, we'd love to hear from you!