Customer Service/Counter Sales Support
$20.00 - $24.00 per hour
Apply now (opens in a new tab)Customer Service/Counter Sales Support
L3
$20.00 - $24.00 per hour
Occupations
Customer Service RepresentativesSales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Industrial Supplies Merchant WholesalersIndustrial Machinery and Equipment Merchant WholesalersFarm Supplies Merchant Wholesalers- Support the assigned sales representatives with daily status updates
- Manage accounts - Set up, update changes, update pricing, and monitor margins on the account
- Troubleshooting transactions, order history, and online orders
- Key in orders from customers and salesmen (phone, fax, or email).Key in samples and returns
- Managing and set up online account
- Set up CPM and Rebate contracts
- Work closely with internal/external customers to build and maintain customer loyalty
- Provide basic product information to customers
- Understand product and service offering available to customers
- Some inside sales required
- Product training and research
- Problem solving/decision making skills - ability to decide on best course of action required to solve the problem
- Other duties as assigned from time to time
- Provide exceptional customer service.
- Must have at least 6 months to 1 year of recent related experience
- Organizational skills and strong attention to details
- Strong verbal and written communication skills, bilingual a plusMS Office proficiency
Level
JuniorL3
Salary
$20.00 - $24.00 per hour
Location
Farmers Branch, TX
Occupation
Customer Service Representatives
Industry
Industrial Supplies Merchant Wholesalers
Posted
2 days ago
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