SaaS Customer Success Specialist
procuredeskNew York, NY
SaaS Customer Success Specialist
L3
procuredeskNew York, NYyesterday
ProcureDesk, a procurement software company, is seeking a Customer Support Specialist to help customers maximize value by assisting them through email, chat, and phone. You will resolve queries and reproduce bugs with QA to ensure reliable solutions. You will collaborate with QA and engineering to get ticket updates, and identify product improvements with product management to enhance the platform for US and UK users.
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Level
JuniorL3
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
yesterday
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