Remote Customer Success Manager Auto Dealership Adoption

Flai is building the leading AI-native communications platform for car dealerships, and we are hiring a Customer Success Manager to onboard and scale accounts in Florida. You will drive adoption, own outcomes, and lead the playbooks that make Flai the standard in this industry. Your daily work includes onboarding, training, renewals, and direct collaboration with stores to maximize value. You'll work closely with founders to shape processes, run weekly cadences, manage escalations, and expand