Senior Professional Services Specialist
virtual vocationsDenver, CO
Senior Professional Services Specialist
L5
virtual vocationsDenver, COyesterday
Occupations
Computer Network Support SpecialistsComputer User Support SpecialistsComputer Systems Engineers/ArchitectsIndustries
Computer Systems Design ServicesAll Other Professional, Scientific, and Technical ServicesCustom Computer Programming ServicesTo support a growing practice, the full-time Senior Professional Services Specialist will act as a trusted customer advocate, delivering solutions and managing technical engagements remotely while collaborating with cross-functional teams to accelerate customer value.
Key responsibilities:
Deliver technical solutions with a customer-first mindset, ensuring successful implementation of Illumio's Zero Trust Segmentation platform
Analyze and troubleshoot complex technical issues, adapting existing approaches to meet diverse customer needs
Collaborate effectively across teams, including Customer Success, Support, and Product Engineering, to drive measurable business outcomes
Required qualifications:
Complete knowledge and practical application of principles and methodologies within Professional Services or a related technical discipline
Strong analytical skills with experience in customer-facing deployments or technical engagements
Bilingual proficiency in Mandarin Chinese and English to support local customers and partners
Solid foundation in networking and network security concepts
Working knowledge of Linux systems and environments
Apply now (opens in a new tab)
Level
SeniorL5
Location
Denver, CO
Occupation
Computer Network Support Specialists
Industry
Computer Systems Design Services
Posted
yesterday
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