Senior Accounting Services Manager

Essential Duties & Responsibilities: Practice Strategy & Leadership: Provide strategic and operational leadership across the full Accounting Services practice, including oversight of all client engagements, team performance, service delivery standards, and practice-wide quality. Team Management: Lead, develop, and retain a multi-tiered team of managers, supervisors, senior associates, and associates; build a high-performance culture anchored in accountability, client focus, and continuous improvement. Client Portfolio Oversight: Maintain ultimate accountability for the quality and satisfaction of client relationships across the practice; serve as the firm's senior escalation point for complex client accounting issues and engagement challenges. Standards & Process Ownership: Establish and own firm-wide standards and workflows for bookkeeping, financial reporting, client communication, onboarding, and quality review processes. Acquisition Integration: Drive integration of acquired firms' accounting services practices into the company model, including onboarding acquired clients, transitioning staff, and standardizing workflows. Cross-Practice Collaboration: Partner with the tax and advisory practices to ensure seamless, coordinated service delivery and integrated client experiences. Technology & Automation: Evaluate and implement technology solutions—practice management platforms, cloud accounting tools, workflow automation—that increase team capacity and improve output quality at scale. Business Development: Partner with firm leadership to define service offerings, scope new client engagements, and support firm growth initiatives.