Remote Pet Insurance Representative
virtual vocationsDenver, CO
Remote Pet Insurance Representative
L3
virtual vocationsDenver, COtoday
Occupations
Customer Service RepresentativesInsurance Claims and Policy Processing ClerksInsurance Sales AgentsPassionate about providing exceptional service to pet owners, the full-time Remote Pet Insurance Representative will manage inbound customer inquiries, educate members on policy information, and ensure a positive member experience while working in a fast-paced call center environment.
Key Responsibilities:
Provides quality member service by responding to inquiries and striving for first call resolution
Utilizes multiple resources to educate members on policy details and coverage options
Identifies member concerns and offers solutions, balancing member and company interests
Required Qualifications:
High school diploma or equivalent; some undergraduate studies preferred
One year of work-related experience, preferably in insurance or phone-based customer service
Working knowledge of Microsoft Office Suite
Familiarity with medical terminology and customer service concepts preferred
Ability to type at least 30 words per minute
Apply now (opens in a new tab)
Level
JuniorL3
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Pet Care Services
Posted
today
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