Office Support Specialist

Key Responsibilities: Provide direct assistance and/or back-up support to other staff for a variety of administrative tasks ranging from transcription, composing notes/documents/emails, preparing written communications and materials, and providing other miscellaneous types of assistance as needed. Prepare check requests, payment requests, purchase requisitions, reimbursement requests, travel authorizations, expense reports, and other financial and administrative documents in accordance with established policies and procedures. Maintain confidential electronic and paper filing systems, databases, records, and tracking systems to ensure accurate recordkeeping and timely retrieval of information. Greet visitors, answer and direct incoming telephone calls, respond to inquiries, and maintain a professional and service-excellence reception area. Screen calls, visitors, and correspondence, prioritizing matters requiring immediate attention. Perform general front desk and administrative duties, including copying, scanning, filing, data entry, records management, document preparation, and responding to routine inquiries. Maintain confidentiality of participant, employee, and organizational information while ensuring compliance with HIPAA and agency policies.

Education: An associate's degree in accounting is preferred.

Additional Skills required: be prompt, accurate, and courteous; communicate effectively; work effectively with staff and volunteers; operate routine office equipment; plan, organize, direct and coordinate business operations; read, interpret, and utilize detailed financial reports; enter data into and retrieve data from computerized databases. Physical: The position requires the ability to sit or stand for prolonged periods; frequent keyboard use/repetitive hand motion; visually review financial reports and enter information into online platforms; occasional reaching/pushing/pulling/working overhead; occasionally lifting/carrying up to 10 lbs.