Customer Service Coordinator
kc fixture displayKansas City, MO
Customer Service Coordinator
L4
kc fixture displayKansas City, MOtoday
Occupations
Customer Service RepresentativesReceptionists and Information ClerksSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Support ServicesServices for the Elderly and Persons with DisabilitiesThis position will help manage KCSF accounts by supporting Customers and Sales through order entry, order processing, and clear communication while maintaining KCSF organizational strategies, goals, policies, and processes.
Requirements:
Assist Sales with administrative support and coordinate various functions to meet deadlines
Collaborate with Sales on a regular basis
Create and manage sales orders and shipments for customers
Provide a high-level customer service to our partners
Work closely with customers to obtain product specs and images
Coordinate product samples for customers
Handle both incoming and outgoing calls with customers
Provide in person customer support
Field customer complaints and facilitate resolution
Update weekly, monthly, annual sales reports for vendors and customers
Qualifications/Skills: Customer service or Sales experience preferred
Experience with NetSuite preferred
Strong understanding of Microsoft Office (Outlook, Excel, Word, PowerPoint)
Action, detail-oriented, and solution-oriented
Ability to work with ambiguity
Strong verbal, written, and interpersonal skills
Excellent oral and written communication skills
Ability to multitask on many projects at a time
Ability to learn and take initiative within the role
Ability to work independently and within a team environment
Apply now (opens in a new tab)
Level
MidL4
Location
Kansas City, MO
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
To get sharper similar jobs, create your profile using the link below.