Information Communication Technology Manager

Location: New York, NY / Hybrid

Industry: Financial Services / Technology

Reports to: CDRR Chief of Staff Job Summary The CDRR Communications Lead will lead internal communications for Cyber, Data, Risk & Resilience (CDRR), a global technology organization covering cybersecurity, data, technology risk, fraud, resilience, and nonfinancial risk. This is ahands-on, high-execution communications rolefocused on turning complex technology, cyber, and risk topics into clear, engaging communications for employees, senior leaders, and stakeholders. The role owns communicationsend-to-end—from planning and content development through stakeholder review, approvals, distribution, and follow-up.

Key Responsibilities: Develop and execute communications plans, editorial calendars, campaigns, newsletters, and executive messaging. Draft and editexecutive communications, leadership memos, organizational announcements, newsletters, alerts, intranet content, and campaign materials. Translate complexcybersecurity, technology risk, data, fraud, and resiliencetopics into clear, actionable messages. Manage the complete communications lifecycle:intake → drafting → editing → stakeholder review → approvals → distribution → archiving. Support major cyber/risk awareness campaigns, Technology-wide communications, and Firmwide initiatives. Coordinate with senior leaders, Chiefs of Staff, SMEs, Technology Communications, Corporate Communications, and Creative Services. Support CDRR Open Forums, town halls, employee engagement programs, and leadership events. Maintain editorial standards, templates, communication calendars, approval records, and repositories. Perform detailed quality control including proofreading, fact-checking, links, distribution lists, sender validation, and version control. Track communication engagement metrics and use results to improve future campaigns. LeverageAI, automation, M365 Copilot, and agent-based toolsto improve communications workflows. Required Background Strong experience ininternal, executive, technology, or change communications. Exceptional writing, editing, proofreading, and editorial judgment. Experience communicating complextechnology, cybersecurity, risk, data, or regulatory topics. Strong stakeholder management skills in alarge, matrixed, global organization. Ability to manage multiple communications deliverables simultaneously under tight deadlines. Experience working with senior executives and sensitive/high-visibility communications. Strong Microsoft Office/M365 skills, including Word, Power Point, Outlook, Teams, One Note, and Copilot. Financial services, technology, cybersecurity, risk, or other highly controlled-environment experience is preferred. Top 3 Must-Have Skills 1 Executive & Internal Communications Executive messaging, leadership communications, newsletters, employee communications, intranet, town halls 2 Cyber / Technology / Risk Communications Ability to simplify cybersecurity, technology risk, data, resilience, fraud, or regulatory topics for nontechnical audiences 3 End-to-End Communications Execution Content creation, editing, stakeholder management, approval workflows, communications calendars, campaigns, distribution and quality control