Job Title Works under general supervision of the supervisor to perform a variety of entry-level clerical/administrative duties that may require use of limited independent judgment and skill processing, communicating, creating and/or maintaining various records, files, and information regarding specific departmental functions.
Minimum Qualifications:
Two (2) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; AND high school diploma or possess a GED; OR one (1) year of appropriate clerical, bookkeeping, data processing, or statistical work; AND one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities:
Processes and enters pertinent data into the computer or other record format for processing environmental complaints inclusive of, mosquito, urban sanitation, and rabies. Files and maintains control records. Operates office equipment for the efficiency of the department. Greets customers and answers questions by telephone or in person concerning departmental policies, procedures, and work functions for Vector Control. Receives, reviews and processes records, reports and other various documents as required for accuracy and/or conformance with established policies and procedures. Mails or issues in person department specific authorized documents or materials as required. Obtains data from various sources to prepare and compile standard reports. Relieves and assists other clerical employees in the assigned work areas. Performs other related duties as required or directed. KSAs Knowledge of modern office practices, procedures, and equipment; skilled at operating office equipment. Knowledge of business English and Math. Ability to communicate with staff and the public with courtesy and tact. Ability to plan, organize and maintain an even flow of work. Ability to express ideas clearly, concisely, and effectively, verbally and in writing. Ability to resolve problematic situations. Proficient in MS Office (Word, Excel, Access, and Word) and other County's software applications.
Disclaimer:
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate. Shelby County Resident Disclaimer All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff's Office, Division of Corrections, or the Fire Department.
