Client Service Representative

Florida Veterinary Rehabilitation is passionate about helping pets move better, feel better, and live their best life. FVR provides physical rehabilitation, pain management, and sports medicine for dogs and cats in Deland, Fl. We pride ourselves on our expertise, compassion, and commitment to excellence for our clients and their pets. Are you a passionate individual who is enthusiastic to learn and dedicated to providing clients with "red carpet" treatment? If this is you, apply today! As a Client Care Specialist/Veterinary Receptionist you will: Be the face of the office Greet clients in a friendly and professional manner Have empathy for both our clients and your team members Speak in a clear and concise manner that is easy for clients to understand Be a team player, well organized, self-motivated, and able to multi-task Continue to learn and grow with our team The position includes the following duties and responsibilities: Scheduling appointments Checking in/out patients Completing follow up and reminder calls Maintaining internal communication with the doctors and staff Communicating with clients via phone, email, text, and in person Able to answer client questions with confidence Troubleshoot client issues and know when to partner internally for escalations Other duties as assigned

Expected hours: 35 – 40 per week

Veterinary Experience: 1 Year (preferred)