To support student academic success and retention, the full-time Student Success Advisor Career & Programmatic will proactively build supportive relationships with online and regional site students, guiding them from enrollment to graduation while managing their academic progress and engagement remotely.
Key responsibilities:
Develop and maintain positive relationships with students to ensure ongoing engagement and support
Communicate effectively with assigned students via phone and email, responding promptly to inquiries and providing guidance on academic progress
Analyze student data to identify barriers to success and implement strategies to improve retention and student experienceRequired qualifications A bachelor's degree or equivalent combination of education and experience
Engaging phone presence and excellent email communication skills
Self-starter with the ability to work independently and as part of a team
Strong interest in a fast-paced environment requiring multitasking
Ability to quickly learn and utilize various technologies, including CRM systems and Microsoft Office products