Director of Operations

ROLE OVERVIEW: The Director of Operations oversees the full lifecycle of specialized AV equipment — ensuring strict inventory control, disciplined logistics, and consistent, on-time, high-quality event fulfillment. This position holds full responsibility for warehouse operations, operational efficiency, team performance, and execution across departments.

KEY RESPONSIBILITIES: Oversee inventory tracking, staging, QC, maintenance, and return of AV equipment Lead strategic planning and SOP development to improve warehouse efficiency Manage Warehouse Managers, Prep Leads, QC, and Truck Maintenance teams Direct logistics including packing, shipping, and receiving Support critical decisions during peak live production cycles Transition and scale a growing secondary warehouse Review KPIs and enforce performance standards Lead the team with authority, accountability, and executionQUALIFICATIONSDeep familiarity with the AV, live production, or rental industry Experience overseeing multi-warehouse operations Proven growth-focused leadership Strong operational discipline and process-building experienceTHE RIGHT FITA strong personality with executive presence — someone who holds people accountable, sets the tone, and demands excellence from themselves and their team. If you thrive in high-performance environments and are ready to take ownership of operations at scale, we want to hear from you.